Up-to-date Safety News

 

The Compensation Fund launches a new online claims management system

 

On the 12th October 2018, we launched the Compensation Fund’s modernisation project, eCOID.  The eCOID project is aimed at developing an integrated online platform for the business of the Fund using the S4i – SAP for Insurance solution.

 

The first phase of the project was to develop a claims management system, which we promised would be launched in the second quarter of the 2019/2020 financial year. This system will replace the current claims management system, Umehluko.

 

The new system will be launched on 01 October 2019

 

The benefits of the new claims system are:

•    Faster turnaround due to efficient, streamlined processes

•    Correct workflows – the right process going to the right person at the right time

•    Open communication – status updates on the progress of your claims

•    Timeous payments to all stakeholders

•    A single source of the truth – data migration from legacy systems

•    Correct data - data cleansing and enrichment

 

The system go-live activities will include a systematic cut-over approach that will be executed, to ensure that we successfully transition to the new system. Impacted stakeholders include Employers, Employees, Beneficiaries, Switching Houses, and Medical Service Providers.

 

All Pensioners/Beneficiaries will not be affected by this process and will be paid their monthly pensions as per the normal payment dates. Pre-authorizations requests should still be sent to the dedicated pre-authorizations email address where feedback will be given by our processing team.

 

As of 12 September 2019, the uMehluko system will be unavailable to all users. Our manual processes will be in place during this time until system go-live, whilst we prepare and transition to the new system.

 

For submission of claims and claim related inquiries during this period please send an email to  
We request for your patience and understanding during this time.

by lloyd — last modified 2019-08-15 16:07

 

 

 

 

 

 

Courses and Workshops

 

                   

 

The OHS Act and the Responsibilities of Management

22 November 2019

Emperors Palace: Convention Centre

29 November 2019

Tsogo Sun: Century City: Stay Easy: Cape Town

Employment Equity Committee Training

22 November 2019

Protea Hotel Fire & Ice: Menlyn

Hazard Identification & Risk Assessment Course

27 November 2019

Tsogo Sun: Century City: Stay Easy: Cape Town

Workshop Incident/Accident Investigation Course

28 November 2019

Tsogo Sun: Century City: Stay Easy: Cape Town

AARTO and the Impact on Your Business

28 November 2019

Emperors Palace: Convention Centre

    

 Our Clients 

 

Android App On Google Play

Android App On Google Play