Management and Leadership Skills

3 Days Interactive Online Course

05, 06 & 07 October 2022 (08:30 - 16:00): Interactive Online Course

Online registration - Click here

Click here to download registration forms for 05, 06 & 07 October 2022 Interactive Online Course

Course content 

Day 1: Introduction to management principles and practice 

Module 1: Unique challenges of the technical work environment – applying the Systems-thinking view of management 

Module 2: Applying the three (3) managerial roles  

• Informational 
• Interpersonal 
• Decision-making 

Module 3: Applying the three (3) managerial skills  

• Technical 
• Interpersonal 
• Conceptual 

Module 4: Applying the four (4) management functions  

• Planning 
• Organising 
• Leading 
• Controlling 

Module 5: Improving team productivity  

• Systems 
• Work methods 
• Work lay-out 
• Job design 
• Work processes 
• Resource management 

Module 6: Applying the delegation process as a supervisor 

Module 7: Effectively managing resources  

• Human 
• Financial 
• Materials and consumables 
• Informational 
• Technological 
• Vehicles, machinery and equipment (VEM) 

Module 8: Applying supervisory decision-making techniques and implementing the problem-solving process 

Day 2: Applying leadership best practice 

Module 9: People Management and Supervision of a team  

• Team dynamics (roles, structures, processes and behaviour) 
• Conflict management 
• Interpersonal and relationship building skills 
• Management of team member conduct and discipline 
• Diversity and inclusivity 

Module 10: Applying team leadership principles  

• Motivation 
• Communication 
• Empowering, coaching and developing team members 

Day 3: Team management and performance management 

Module 11: Mastering Individual and Team performance management process  

• Planning 
• Appraisal 
• Feedback 
• Development 
• Reward 

Module 12: Managing and correcting poor performance  

• Applying the Performance Matrix 

• Applying the Performance Equation 

Module 13: Applying the Stakeholder relations process  

• Applying the Power-Interest Matrix 

Module 14: Employee Engagement Strategies  

• Best practice strategies 

Purpose of the course:  

• The programme effectively blends the theory and practice of team management with practical application tools and techniques. 

The course will be useful for:  

• Middle and junior managers 
• First line supervisors 
• Team leaders 
• Maintenance and technical managers
• Office managers; 
• Professionals who require basic management skills 
• Aspirant/potential supervisors and managers 

On completion of the course delegates will be able to:   

• Learners will be capacitated to plan, organise, lead and control teams towards productivity and performance improvement. 

Registration Fee

• Price per delegate R 6250-00  

The above fee includes course material and if applicable, lunch and refreshments.

Course material will only be made available to paid participants.

Seats are limited. Early booking is essential.

For further information contact:

• Hanlie or Peraldo at telephone (012) 661 3208 or (012) 661 1411

• Email: [email protected]; [email protected]

Online registration - Click here

Click here to download registration forms for 05, 06 & 07 October 2022 Interactive Online Course