Management and Leadership Skills
3 Days Interactive Online Course
04, 05 & 06 November 2020 (08:30 - 16:00): Interactive Online Course
Outline
Day 1: Introduction to management principles and practice
Module 1: Unique challenges of the technical work environment – applying the Systems-thinking view of management
Module 2: Applying the three (3) managerial roles
-
Informational
-
Interpersonal
-
Decision-making
Module 3: Applying the three (3) managerial skills
-
Technical
-
Interpersonal
-
Conceptual
Module 4: Applying the four (4) management functions
-
Planning
-
Organizing
-
Leading
-
Controlling
Module 5: Improving team productivity
-
Systems
-
Work methods
-
Work lay-out
-
Job design
-
Work processes
-
Resource Management
Module 6: Applying the delegation process as a supervisor
Module 7: Effectively managing resources
-
Human
-
Financial
-
Materials and consumables
-
Informational
-
Technological
-
Vehicles, machinery and equipment (VEM)
Module 8: Applying supervisory decision-making techniques and implementing the problem-solving process
Day 2: Applying leadership best practice
Module 8: People Management and Supervision of a team
-
Team dynamics (roles, structures, processes and behaviour)
-
Conflict Management
-
Interpersonal and relationship building skills
-
Management of team member conduct and discipline
-
Diversity and Inclusivity
Module 9: Applying team leadership principles
-
Motivation
-
Communication
-
Empowering, coaching and developing team members
Day 3: Team management and performance management
Module 10: Mastering Individual and Team performance management process
-
Planning
-
Appraisal
-
Feedback
-
Development
-
Reward
Module 11: Managing and correcting poor performance
-
Applying the Performance Matrix
-
Applying the Performance Equation
Module 12: Applying the Stakeholder relations process
- Applying the Power-Interest Matrix
Module 13: Employee Engagement Strategies
- Best practice Strategies
Who should attend?
-
Middle and Junior managers
-
First line supervisors
-
Team leaders
-
Maintenance and technical managers
-
Office Managers;
-
Professionals who require basic management skills
-
Aspirant/potential supervisors and managers
Training Programme Overview
-
This training programme is unit standard-based and aligned and is an intermediate level (NQF level 5) supervisory and team management/leadership skills development offering.
-
The programme effectively blends the theory and practice of team management with practical application tools and techniques.
-
At the conclusion of this programme, learners will be capacitated to plan, organize, lead and control teams towards productivity and performance improvement.
Price:
-
R 5950-00 (incl. Vat) per delegate
-
Price includes course material, certificates, legislation
For further information contact:
