Hours of Work and Overtime

  

 

 

Managing Day-to-Day Challenges in the Workplace


1 Day interactive online course

 

29 September 2022 (09:00 - 15:30) Interactive Online Course

 

 

 Online registration - Click here 

Email registration - download booking form for 29 September 2022 Interactive Online Course

 

 

Table of Contents

Module 1: How to deal with insubordination 

  • Introduction to insubordination (differences between insubordination, refusal, negligence, and impudence).
  • Why do employees refuse to obey instructions?
  • How do we deal with insubordination?
  • Job descriptions and additional duties.

 

Module 2: How to deal with absenteeism 

  • Introduction to absenteeism.
  • Company policies, procedures, and regulations (absenteeism policy).
  • Absence from work and absence from overtime worked.
  • Absence after permission has been refused.
  • Abscondment
  • How do we deal with absence and consequences of taking no action?

 

Module 3: Specific workplace issues and solutions 

  • Medical certificates (what constitutes a valid medical certificate, Traditional Healers, Clinic / Nursing staff notes).
  • Identify and deal with the abuse of sick leave.
  • Smoking in the workplace / Vaporizers (legislation and guidance on workplace policies).

 

Module 4: Misconduct, poor work performance or operational requirement? 

  • When to discipline, counsel or retrench and associated procedures (the differences between misconduct and incapacity and operational requirements).

 

Module 5: Discipline and dismissal for misconduct 

  • What is a dismissal in terms of section 186 of the LRA.
  • Reasonable expectation of another fixed term contract or permanent employment.
  • Automatic unfair dismissals in terms of section 187 of the LRA.
  • Fair reasons for dismissal
  • Disciplinary procedures prior to dismissal.
  • The disciplinary code and employees that abuse it
  • Warnings (including accumulative final warnings and the effect thereof)
  • Suspending an employee.
  • The notification and charges.
  • External representation.
  • The two phases of a disciplinary enquiry.
  • The format of a disciplinary enquiry.

 

Module 6: Poor work performance counselling process and dismissal 

  • The cause of poor work performance
  • The counselling process (procedures, timeframes, record keeping, warnings as part of counselling).
  • The Dunning-Kruger effect and poor work performance.
  • Ill health or injury resulting in poor work performance.
  • Incompatibility (dealing with the misfit employee / conduct not compatible with company culture).

 

Module 7: Alcohol and drugs in the workplace 

  • OHSA General Safety Regulation 2A.
  • The Zero Tolerance policy.
  • Breathalyzers (do’s and don’ts).
  • Cannabis and company policy.
  • Proving under influence.
  • Field sobriety tests.

 

Module 8: General Q&A session 

Questions and feedback - anything not dealt with during training.

Frequently asked questions and answers section in workbook for reference purposes.

 

Purpose of the course: 

The objective of this course is to provide a step-by-step guide on how to fairly and constructively deal with the most common challenges in the workplace.

 

Who should attend?: 

HR Managers, Line Managers, Supervisors and others dealing with personnel related matters such as workplace discipline and performance management.

 

Price:

  • Price per delegate: Interactive Online Course R 2440-00 
  • Price per delegate: Cape Town: Protea Hotel Tyger Valley R 3390-00 (Incl. Lunch and Refreshments)
  • Price includes course material and certificates. 

 

For further information contact:

                       

 

Online registration - Click here

Email registration - download booking form for 29 September 2022 Interactive Online Course

 

 

 

 

 

 

 

 

 

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Upcoming Courses

 

August

Chairing Disciplinary Hearings

18 & 19 August 2022 (09:00 - 16:00)

Emperors Palace: Convention Centre

Hazard Identification & Risk Assessment Course

18 August 2022 (08:30 - 16:00)

Interactive Online Course

Shop Steward Training

19 August 2022 (09:00 - 16:00)

Interactive Online Course 

How to win an unfair dismissal case at the CCMA / Bargaining Council

25 August 2022 (09:00 - 16:00)

Interactive Online Course

Managing Poor Performance/ Incapacity

26 August 2022 (09:00 - 13:00)

Interactive Online Course

Compensation for Occupational Injuries and Diseases Course

26 August 2022 (08:30 - 16:00)

Interactive Online Course

 

September

Retrenchments Simplified

02 September 2022 (09:00 - 12:00)

Interactive Online Course

Introduction to Mediation New Course

08 September 2022 (09:00 - 16:00)

Interactive Online Course

Basic Labour Relations

09 September 2022 (09:00 - 16:00)

Cape Town: Protea Hotel Tyger Valley

15 September 2022 (09:00 - 16:00)

Interactive Online Course

The OHS Act and the Responsibilities of Management

15 September 2022 (08:30 - 16:00)

Interactive Online Course

16 September 2022 (08:30 – 16:00)

Emperors Palace: Convention Centre 

Negotiation Skills New Course

22 September 2022 (08:30 - 16:00)

Interactive Online Course

Managing Day-to-Day Challenges in the Workplace

29 September 2022 (09:00 - 15:30)

Interactive Online Course

Employment Equity Committee Training

30 September 2022 (09:00 - 16:00)

Interactive Online Course

 

October

Management and Leadership Skills

05, 06 & 07 October 2022 (08:30 - 16:00)

Interactive Online Course

Employment Equity Committee Training

06 October 2022 (09:00 - 16:00)

Emperors Palace: Convention Centre

POPIA Practical Approach Towards Compliance

07 October 2022 (09:00 - 12:00)

Interactive Online Course

Health and Safety Representative and Committee Training Course

13 October 2022 (08:30 - 16:00)

Interactive Online Course

20 October 2022 (08:30 - 16:00)

Emperors Palace: Convention Centre

 

 

 

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