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Negotiation Skills

 

1 Day interactive online course 

 

 

22 September 2022 (08:30 - 16:00) Interactive Online Course

  

Online registration - Click here 

Email registration - download booking form for 22 September 2022 Interactive Online Course

 

 

Course content

 

Module 1: Defining the fundamental concepts

 

Module 2: Characteristics of effective negotiators and key skills for success

 

Module 3: Identifying and defining your negotiating style 

  • Competing
  • Collaborating
  • Compromising
  • Accommodating
  • Avoiding

 

Module 4: Types of Negotiation 

  • Integrative/Distributive
  • Inductive/Deductive/Mixed
  • Soft/Hard/Principled
  • Alternative Dispute Resolution
  • Non-Negotiable Positions/Options

 

Module 5: Step 1 of the negotiation process: Preparation 

  • Establish rules that lead to effective negotiation
  • Effectively prepare the research that is required to negotiate
  • Set limits
  • WAP
  • BATNA
  • ZOPA

 

Module 6: Step 2 of the negotiation process: Exchanging information 

  • What information is held in common to both negotiating parties?
  • What information you will disclose?
  • What information you would prefer the other negotiating party to disclose?

 

Module 7: Step 3 of the negotiation process: Bargaining 

  • Maintain composure when things get heated
  • Collaborate and foster cooperation
  • Remain focused
  • Keep an open mind
  • Decide what kind of relationship we wish to foster
  • Use additional resources and expertise

 

Module 8: Step 4 of the negotiation process: Commitment and Closing 

  • Developing a sustainable agreement
  • Incorporate everyone’s perspective
  • Gain consensus

 

Module 9: Managing and balancing key negotiation concepts 

  • Conflict
  • Persuasion

 

Module 10: Integrated role play activity 

 

Purpose of the course: 

This course effectively blends the theory and practice of negotiation with practical application tools and techniques.

 

On completion of the course delegates will be able to: 

Effectively negotiate win-win agreements within their respective workplaces.

 

The course will be useful for: 

  • Managers
  • Supervisors
  • Trade union representatives (“Shop Stewards”)
  • Business owners
  • HR officers
  • Any person tasked with negotiation

 

Registration Fee

  • Price per delegate:  R 2440-00

     The above fee includes course material and if applicable, lunch and refreshments.

     Course material will only be made available to paid participants.

     Seats are limited. Early booking is essential.

 

For further information contact:

 

 

Online registration - Click here 

Email registration - download booking form for 22 September 2022 Interactive Online Course

 

 

 

 

 

 

 

 

 

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