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Management and Leadership Skills

 

3 Days Interactive Online Course

 

19, 20 & 21 August 2020: Interactive Online Course

 

Online booking form

 

   

Click here to download registration forms for 19, 20 & 21 August 2020: Interactive Online Course

 

 

Download Brochure

 

Outline

 

Day 1: Introduction to management principles and practice

 

Module 1: Unique challenges of the technical work environment – applying the Systems-thinking view of management

 

Module 2: Applying the three (3) managerial roles

  • Informational

  • Interpersonal

  • Decision-making

 

Module 3: Applying the three (3) managerial skills

  • Technical

  • Interpersonal

  • Conceptual

 

Module 4: Applying the four (4) management functions

  • Planning

  • Organizing

  • Leading

  • Controlling

 

Module 5: Improving team productivity  

  • Systems

  • Work methods

  • Work lay-out

  • Job design

  • Work processes

  • Resource Management

 

Module 6: Applying the delegation process as a supervisor

 

Module 7: Effectively managing resources

  • Human

  • Financial

  • Materials and consumables

  • Informational

  • Technological

  • Vehicles, machinery and equipment (VEM)

 

Module 8: Applying supervisory decision-making techniques and implementing the problem-solving process

 

Day 2:  Applying leadership best practice

 

Module 8: People Management and Supervision of a team

  • Team dynamics (roles, structures, processes and behaviour)

  • Conflict Management

  • Interpersonal and relationship building skills

  • Management of team member conduct and discipline

  • Diversity and Inclusivity

 

Module 9: Applying team leadership principles

  • Motivation

  • Communication

  • Empowering, coaching and developing team members

 

Day 3: Team management and performance management

 

Module 10: Mastering Individual and Team performance management process

  • Planning

  • Appraisal

  • Feedback

  • Development

  • Reward

 

Module 11: Managing and correcting poor performance

  • Applying the Performance Matrix

  • Applying the Performance Equation

 

Module 12: Applying the Stakeholder relations process

  • Applying the Power-Interest Matrix

 

Module 13: Employee Engagement Strategies

  • Best practice Strategies

 

Who should attend?

  • Middle and Junior managers

  • First line supervisors

  • Team leaders

  • Maintenance and technical managers

  • Office Managers;

  • Professionals who require basic management skills

  • Aspirant/potential supervisors and managers 

 

Training Programme Overview

  • This training programme is unit standard-based and aligned and is an intermediate level (NQF level 5) supervisory and team management/leadership skills development offering. 

  • The programme effectively blends the theory and practice of team management with practical application tools and techniques.

  • At the conclusion of this programme, learners will be capacitated to plan, organize, lead and control teams towards productivity and performance improvement.

 

Price: 

  • R 5950-00 (incl. Vat) per delegate

  • Price includes course material, certificates, legislation

 

For further information contact:

  • Hanlie or Peraldo at telephone (012) 661 3208

  • Email: ;

 

 

Online booking form

  

Click here to download registration forms for 19, 20 & 21 August 2020: Interactive Online Course

 

 

 

 

 

 

 

 

Case Law Summaries and Articles

 

Can employees be dismissed for refusing to accept new terms and conditions of employment?

Can an employer dismiss employees because they refuse to agree to a change to their terms and conditions of employment? An initial answer may be, “yes”.

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Escape route: “Resignation with immediate effect”

The latest case in the ‘disciplining employees who have resigned with immediate effect’ saga has brought about more uncertainty as to whether an employee who resigns with immediate effect shortly before a disciplinary hearing can avoid disciplinary action and subsequent dismissal.

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Freedom of expression or incitement to commit an offence? A constitutional challenge

On 4 July 2019, the North Gauteng High Court handed down judgment in the case of The EFF and other v Minister of Justice and Constitutional Development and other (87638/2017 and 45666/2017) in which the EFF and Julius Malema (the applicants) sought to have s18(2)(b) of the Riotous Assemblies Act, No 17 of 1956 (Riotous Act) declared unconstitutional.

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Consolidated, comprehensive or general final written warnings

Regarding dismissal, according to the Code of Good Practice, “the courts have endorsed the concept of corrective or progressive discipline. This approach regards the purpose of discipline as a means for employees to know and understand what standards are required of them.

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