Management and Leadership Skills
3 Days Interactive Online Course
09, 10 & 11 September 2020 (08:30 - 16:00): Interactive Online Course
Outline
Day 1: Introduction to management principles and practice
Module 1: Unique challenges of the technical work environment – applying the Systems-thinking view of management
Module 2: Applying the three (3) managerial roles
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Informational
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Interpersonal
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Decision-making
Module 3: Applying the three (3) managerial skills
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Technical
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Interpersonal
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Conceptual
Module 4: Applying the four (4) management functions
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Planning
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Organizing
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Leading
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Controlling
Module 5: Improving team productivity
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Systems
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Work methods
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Work lay-out
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Job design
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Work processes
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Resource Management
Module 6: Applying the delegation process as a supervisor
Module 7: Effectively managing resources
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Human
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Financial
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Materials and consumables
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Informational
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Technological
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Vehicles, machinery and equipment (VEM)
Module 8: Applying supervisory decision-making techniques and implementing the problem-solving process
Day 2: Applying leadership best practice
Module 8: People Management and Supervision of a team
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Team dynamics (roles, structures, processes and behaviour)
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Conflict Management
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Interpersonal and relationship building skills
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Management of team member conduct and discipline
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Diversity and Inclusivity
Module 9: Applying team leadership principles
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Motivation
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Communication
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Empowering, coaching and developing team members
Day 3: Team management and performance management
Module 10: Mastering Individual and Team performance management process
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Planning
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Appraisal
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Feedback
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Development
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Reward
Module 11: Managing and correcting poor performance
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Applying the Performance Matrix
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Applying the Performance Equation
Module 12: Applying the Stakeholder relations process
- Applying the Power-Interest Matrix
Module 13: Employee Engagement Strategies
- Best practice Strategies
Who should attend?
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Middle and Junior managers
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First line supervisors
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Team leaders
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Maintenance and technical managers
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Office Managers;
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Professionals who require basic management skills
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Aspirant/potential supervisors and managers
Training Programme Overview
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This training programme is unit standard-based and aligned and is an intermediate level (NQF level 5) supervisory and team management/leadership skills development offering.
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The programme effectively blends the theory and practice of team management with practical application tools and techniques.
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At the conclusion of this programme, learners will be capacitated to plan, organize, lead and control teams towards productivity and performance improvement.
Price:
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R 5950-00 (incl. Vat) per delegate
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Price includes course material, certificates, legislation
For further information contact:
