CCMA Information

                        

 

Managerial and Leadership Skills

 

3 Days Practical, facilitated workshop

 

06, 07 & 08 November 2019: Emperors Palace: Convention Centre

 

Online booking form

  

Click here to download registration forms for 06, 07 & 08 November 2019: Emperors Palace: Convention Centre

 

Outline

 

Day 1: Introduction to management principles and practice

 

Module 1: Unique challenges of the technical work environment – applying the Systems-thinking view of management

 

Module 2: Applying the three (3) managerial roles

  • Informational

  • Interpersonal

  • Decision-making

 

Module 3: Applying the three (3) managerial skills

  • Technical

  • Interpersonal

  • Conceptual

 

Module 4: Applying the four (4) management functions

  • Planning

  • Organizing

  • Leading

  • Controlling

 

Module 5: Improving team productivity  

  • Systems

  • Work methods

  • Work lay-out

  • Job design

  • Work processes

  • Resource Management

 

Module 6: Applying the delegation process as a supervisor

 

Module 7: Effectively managing resources

  • Human

  • Financial

  • Materials and consumables

  • Informational

  • Technological

  • Vehicles, machinery and equipment (VEM)

 

Module 8: Applying supervisory decision-making techniques and implementing the problem-solving process

 

Day 2:  Applying leadership best practice

 

Module 8: People Management and Supervision of a team

  • Team dynamics (roles, structures, processes and behaviour)

  • Conflict Management

  • Interpersonal and relationship building skills

  • Management of team member conduct and discipline

  • Diversity and Inclusivity

 

Module 9: Applying team leadership principles

  • Motivation

  • Communication

  • Empowering, coaching and developing team members

 

Day 3: Team management and performance management

 

Module 10: Mastering Individual and Team performance management process

  • Planning

  • Appraisal

  • Feedback

  • Development

  • Reward

 

Module 11: Managing and correcting poor performance

  • Applying the Performance Matrix

  • Applying the Performance Equation

 

Module 12: Applying the Stakeholder relations process

  • Applying the Power-Interest Matrix

 

Module 13: Employee Engagement Strategies

  • Best practice Strategies

 

Who should attend?

  • Middle and Junior managers

  • First line supervisors

  • Team leaders

  • Maintenance and technical managers

  • Office Managers;

  • Professionals who require basic management skills

  • Aspirant/potential supervisors and managers 

 

Training Programme Overview

  • This training programme is unit standard-based and aligned and is an intermediate level (NQF level 5) supervisory and team management/leadership skills development offering. 

  • The programme effectively blends the theory and practice of team management with practical application tools and techniques.

  • At the conclusion of this programme, learners will be capacitated to plan, organize, lead and control teams towards productivity and performance improvement.

 

Price: 

  • R 7990-00 (incl. Vat) per delegate

  • Price includes course material, certificates, legislation and catering/ refreshments

 

For further information contact:

  • Hanlie or Peraldo at telephone (012) 661 3208

  • Email: ;

 

 

Online booking form

  

Click here to download registration forms for 06, 07 & 08 November 2019: Emperors Palace: Convention Centre

 

 

 

 

 

 

 

 

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