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3 Days Interactive Online Course

 

10, 11 & 12 November 2021 (08:30 - 16:00): Interactive Online Course

 

 

Online booking form

 

 

Click here to download registration forms for 10, 11 & 12 November 2021 (08:30 - 16:00): Interactive Online Course

 

 

Download Brochure

 

Outline

 

Day 1: Introduction to management principles and practice

 

Module 1: Unique challenges of the technical work environment – applying the Systems-thinking view of management

 

Module 2: Applying the three (3) managerial roles

  • Informational

  • Interpersonal

  • Decision-making

 

Module 3: Applying the three (3) managerial skills

  • Technical

  • Interpersonal

  • Conceptual

 

Module 4: Applying the four (4) management functions

  • Planning

  • Organizing

  • Leading

  • Controlling

 

Module 5: Improving team productivity

  • Systems

  • Work methods

  • Work lay-out

  • Job design

  • Work processes

  • Resource Management

 

Module 6: Applying the delegation process as a supervisor

 

Module 7: Effectively managing resources

  • Human

  • Financial

  • Materials and consumables

  • Informational

  • Technological

  • Vehicles, machinery and equipment (VEM)

 

Module 8: Applying supervisory decision-making techniques and implementing the problem-solving process

 

Day 2: Applying leadership best practice

 

Module 8: People Management and Supervision of a team

  • Team dynamics (roles, structures, processes and behaviour)

  • Conflict Management

  • Interpersonal and relationship building skills

  • Management of team member conduct and discipline

  • Diversity and Inclusivity

 

Module 9: Applying team leadership principles

  • Motivation

  • Communication

  • Empowering, coaching and developing team members

 

Day 3: Team management and performance management

 

Module 10: Mastering Individual and Team performance management process

  • Planning

  • Appraisal

  • Feedback

  • Development

  • Reward

 

Module 11: Managing and correcting poor performance

  • Applying the Performance Matrix

  • Applying the Performance Equation

 

Module 12: Applying the Stakeholder relations process

  • Applying the Power-Interest Matrix

 

Module 13: Employee Engagement Strategies

  • Best practice Strategies

 

Who should attend?

  • Middle and Junior managers

  • First line supervisors

  • Team leaders

  • Maintenance and technical managers

  • Office Managers;

  • Professionals who require basic management skills

  • Aspirant/potential supervisors and managers

 

Training Programme Overview

  • This training programme is unit standard-based and aligned and is an inter mediate level (NQF level 5) supervisory and team management/leadership skills development offering.

  • The programme effectively blends the theory and practice of team management with practical application tools and techniques.

  • At the conclusion of this programme, learners will be capacitated to plan, organize, lead and control teams towards productivity and performance improvement.

 

Price:

  • R 5950-00 (incl. Vat) per delegate

  • Price includes course material, certificates, legislation

 

For further information contact:

 

 

Online booking form

 

Click here to download registration forms for 10, 11 & 12 November 2021 (08:30 - 16:00): Interactive Online Course

 

 

 

 

 

 

 

 

 

What does POPI compliance mean?

By Jan du Toit

 

Latest developments – Registration of Information Officers:

 

On 17 May 2021 the Information Regulator’s long awaited online portal went live for the registration of Information and Deputy Information Officers.

 

The Information Officer of a Responsible Party is the person at the head of your company (CEO or MD) or any person acting in such capacity, or specifically appointed by the MD or CEO to be the Information Officer. Registration must be completed before the end for June 2021.

 

The address for the portal is  https://justice.gov.za/inforeg/portal.html   

 

The following information is required to successfully register: 

  • Company name.

  • Company registration number.

  • Company type.

  • Company physical and postal addresses.

  • Company telephone and fax numbers.

  • Information Officer gender, nationality, full name and surname, ID or passport number.

  • Deputy Information Officers same details as per above.

 

POPIA Compliance – what must be done?

With a little more than a month left before POPI becomes fully effective, many employers may find themselves out of time to become fully compliant to amongst other considerations, the 8 processing conditions prescribed in the Protection of Personal Information Act.

 

To be considered compliant the following must be considered and applied in the business of a Responsible Party before 1 July 2021. 

  1. POPI training / awareness sessions for the CEO / MD, managers and others tasked with the company’s POPI compliance project. Have a look on our website for the next POPIA training dates.

  2. Compliance audit to be conducted company-wide per department / division to determine the current processing practices within the organization and to establish what needs to be done to be compliant.

  3. Correction of contraventions as identified, and to introduce reasonable technical and organizational measures to prevent the loss or unauthorized access of Personal Information.

  4. Introduction of Data Subject rights and consent in the business through policies and consent clauses / paragraphs / contracts.

  5. The introduction of a PAIA manual (Promotion of Access to Information Act) that incorporates data subject rights and participation in terms of POPIA. This manual must be published on one of the company’s websites. It is also important to note that the current exemption granted by the Minister of Justice for some business to not have such a manual in place currently, expires at the end of June 2021.

  6. General staff POPI policy and legislation awareness training.

  7. Registration of the company’s Information Officer (the CEO, MD or any person acting in such position).

  8. Follow-up assessment on compliance measures and adherence thereto.

 

It is important to note that no institution, not even the Information Regulator, can “accredit” any Responsible Party in South Africa to be compliant in terms of legislation. Compliance (or otherwise) will only be determined should an investigation be launched by the Information Regulator following a complaint. Should such an investigation confirm a lack of compliance, consequences such an administrative fine not exceeding R10m may follow (which one may luckily pay off in instalments). Further to this those whose rights are infringed upon by a Responsible Party not adhering to the requirements of POPIA, may also institute civil proceedings. Such  proceedings may result in compensation being awarded for loss, as well as aggravated damages determined at the discretion of the court.

 

In terms of section 19 of the Act, the Responsible Party (business owner / employer) is required to introduce reasonable organizational and technical measures to secure the integrity and confidentiality of Personal Information. The organizational measures referred  to above includes inter alia both internal and external policies to introduce the principle of protection of personal information in the workplace, as well as the rights of data subjects.

 

To allow you more time to focus on your business, the author of this article compiled a bundle of detailed policies for your business, ready to use. This includes all relevant forms to be used and a template document with draft consent clauses / paragraphs / rules  to be incorporated into service and employment contracts, job applications, credit and other applications forms, WhatsApp and Facebook groups / pages, and Independent Contractor agreements.

 

Also included is an Operator Agreement as required in terms of section 21 of the Act and a consent letter for existing clients / service providers, to agree to the continued processing of their Personal Information beyond June 2021.

 

The policies bundle includes: 

  • Privacy notice template to be published on your website.

  • Personal information protection policy.

  • Personal information retention policy.

  • Data breach policy.

  • Data breach register - form.

  • Data breach report - form.

  • Data security policy.

  • Data subject access request policy and procedures.

  • Data subject access request forms.

  • Processing agreement with third parties as Operators - contract.

  • Data subject participation - draft consent paragraphs / clauses to be incorporated into service and employment contracts, job applications, credit and other applications forms, WhatsApp and Facebook groups / pages and Independent Contractor agreements

  • Guidelines on the appointment of deputy information officers, inclusive of appointment letter.

 

For only R3750 you can now order you set of POPI policies, ready to use. Contact Jan du Toit for further assistance at [email protected]

 

 

 

 

 

 

 

 

Courses and Workshops

 

                   

We will commence on the 10th of January 2022. Please refer back to the website in early January to view upcoming courses and workshops.

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