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The South African Labour Guide is a private company and has no association with the Commission for Conciliation, Mediation and Arbitration (CCMA), you may find the CCMA on www.ccma.org.za
 
 
CCMA Statement: Provided by the Commission for Conciliation, Mediation and Arbitration (CCMA)

© SA Labour Guide 2010

 

 

 

 

Choose Wisely. 

The choice of a person to Chair a disciplinary hearing is never an easy task.  They are the number of qualities that are highly desirable in the choice of a chairperson and in fact the correct choice of a chairperson is a critical element in the success or otherwise of the disciplinary process. 

A very vital element (indeed, a requirement) of what is termed "fair procedure" is that the chairperson of a disciplinary hearing should:  

  • Be unbiased and impartial
  • Have no prior knowledge of the case
  • Must remain neutral at all times and does not represent either party to the dispute
  • Have a good knowledge of the correct procedure
  • Be capable of taking down his own notes during the proceedings
  • Have at least a working knowledge of the correct dispute resolution procedures.
  • Have at least a working knowledge of basic labour law.
  • Be experienced in weighing up evidence, and experienced in separating the facts from opinions and hearsay in order to arrive at a verdict of guilt or innocence.
  • Be able to justify and give reasons upon which his verdict of good or innocence is based.
  • Be experienced in considering all the factors that need to be considered in arriving at a finding on a suitable and fair sanction.
  • Be able to justify and give reasons upon which the decided sanction is based.

 It can be seen that this is not a task for an amateur.

The chairperson should have no prior knowledge of the case, and he should owe no allegiance to either the complainant or the respondent. 

 This means that the chairperson must be completely neutral.

 It is extremely difficult in the work situation to keep a pending disciplinary action a secret.  It is almost 100% certain that when disciplinary action is to be taken against an employee, the news of the forthcoming disciplinary process spreads like wildfire throughout the workplace, even before the official notices have been issued.

 It is even more certain that knowledge of the case will have come to the attention of anybody in a management position higher than a supervisor, and in all probability everybody below that level knows about it as well.

 How then do you choose an impartial and unbiased chairperson from within the workplace?  It is virtually impossible.

 And then what about all the other desirable attributes that the chairperson should possess?

 In addition, the person chosen from within the organisation to act as chairperson will, with certainty, be primed before the hearing by the M.D. or somebody higher, and will be told what outcome the employer desires from the disciplinary process.  This usually entails something like "I want this person fired.  If you don't fire him, I will fire you."

 And thus the "unbiased and impartial" chairperson proceeds to chair the disciplinary proceedings.

 The chairperson must be able to apply his own mind, as opposed to applying the pre-decided mind of the employer, to the facts of the case and to his deliberations in arriving at a sanction.

 If this cannot be done, a fair verdict and a fair sanction cannot be arrived at.  If the chairperson is simply going through the motions and following the employer's instructions regarding the desired outcome, the proceedings become an absolute farce and it would be far better for both bodies if the proceedings were simply dispensed with, and a verdict and sanction announced without any prior procedure. 

Most employers utilise a chairperson from inside because they are reluctant to pay a fee of R1500-00 or perhaps R2000-00 for the services of an outside chairperson. 

 But when one considers the final cost of utilising a chairperson from inside the organisation in terms of conciliation and arbitration proceedings and possibly the costs of an attorney to represent at arbitration, and then add to that the award made in favour of the employee, the question must be asked which is the more economical route to follow?

 Choose Wisely.!!!!!

Upcoming Seminars/ Workshops
AARTO and the Impact on your Business:  
31 August 2010: Southern Sun: Century City: Canal Walk: Cape Town
22 September 2010: Southern Sun: OR Tambo International Airport
The OHS Act and the Responsibilities of management:  
04 August 2010: Southern Sun: Century City: Canal Walk: Cape Town
19 August 2010: Southern Sun: North Beach: Durban
02 September 2010: The Beach Hotel: Port Elizabeth
30 September 2010: Southern Sun: OR Tambo International Airport
15 October 2010: Innes Conference Centre: Bloemfontein
Successfully conducting your case during conciliations and arbitrations in the CCMA and Bargaining Councils:
21, 22 & 23 July 2010: Southern Sun: OR Tambo International Airport
25, 26 & 27 August 2010: Southern Sun: century City (Canal Walk) Cape Town
Managing Conflict and Union Relations in the Workplace  
15 & 16 July 2010: Southern Sun: OR Tambo International Airport
29 & 30 July 2010: Southern Sun: Century City (Canal Walk): Cape Town
02 & 03 September: Southern Sun: North Beach: Durban
Health and Safety Representative Course:  
30 July 2010: Southern Sun: OR Tambo International Airport
03 August 2010: Southern Sun: Century City (canal Walk): Cape Town
18 August 2010: Southern Sun: North Beach: Durban
01 September 2010: The Beach Hotel: Port Elizabeth
Health and Safety: Incident/ Accident Investigation Course:  
11 August 2010: Southern Sun: Century City (Canal Walk): Cape Town
25 August 2010: Southern Sun: North Beach: Durban
05 October 2010: Southern Sun: OR Tambo International Airport
Employment Equity
28 July 2010: Southern Sun: Century City (Canal Walk): Cape Town 
13 August 2010: Southern Sun: North Beach: Durban
20 August 2010: Southern Sun: OR Tambo International Airport
Managing Day to Day Issues/ Problem Employees:  
11 August 2010: Southern Sun: North Beach: Durban
27 August  2010: Southern Sun: OR Tambo International Airport
Construction Regulations Course
29 July 2010: Southern Sun: OR Tambo International Airport  
12 August 2010: Southern Sun: Century City (Canal Walk) – Cape Town  
26 August 2010 Southern Sun: North Beach: Durban
Investigating and Initiating of the case for the complainant at the disciplinary hearing
16 & 17 September 2010: Southern Sun: OR Tambo International Airport
29 & 30 September 2010: Southern Sun: Century City (Canal Walk): Cape Town
How to draft policies and Procedures   
12 August 2010: Southern Sun: North Beach: Durban
19 August 2010: Southern Sun: OR Tambo International Airport
Chairing Disciplinary Hearings   
28 & 29 August 2010: Southern Sun: Century City (Canal Walk): Cape Town
29 & 30 September 2010:  Southern Sun: OR Tambo International Airport

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                                                                  Contact numbers: (Training courses, seminars and conferences only)       
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The South African Labour Guide is a private company and has no association with the Commission for Conciliation, Mediation and Arbitration (CCMA), you may find the CCMA on www.ccma.org.za