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The South African Labour Guide is a private company and has no association with the Commission for Conciliation, Mediation and Arbitration (CCMA), you may find the CCMA on www.ccma.org.za
 
 
CCMA Statement: Provided by the Commission for Conciliation, Mediation and Arbitration (CCMA)

© SA Labour Guide 2010

 

 

 

 

Get the power of the CCMA behind you

Lack of awareness or understanding of the Commission for Conciliation, Mediation and Arbitration and its processes can deny the public use of the accessible and low cost service the commission renders and may cause some frustration.

The CCMA is an independent body established by law to carry out a range of workplace dispute resolution and prevention functions. The commission's communications division sent us this basic step-by-step guide on how to refer disputes.

The CCMA is open to use by both employees and employers in dispute (disputes can also be referred by unions or employer organisations) over matters such as:

·          Freedom of association;
·          Organisational rights;
·          Collective agreements;
·          Mutual interest issues;
·          Unfair dismissals;
·          Unfair labour practices; and
·          Unfair discrimination.

Before referring a dispute to the CCMA:

  Parties need to attempt to settle the dispute on their own by following and completing all internal company procedures aimed at resolving workplace disputes;

  Ensure that all the legal requirements are met;

  Parties are also encouraged to determine the strengths of the case before referring the dispute to the CCMA if it is a dismissal dispute, to avoid referring cases that have no strengths. This can be done by discussing the matter with a union official or asking a university law clinic for advice;

  Consider whether the dispute falls under the CCMA's jurisdiction and refer it appropriately.

Examples of issues not covered by the CCMA are disputes over non-payment of salaries/wages (handled by the department of labour); disputes covered by collective agreements and disputes covered by a bargaining council or a private dispute resolution body; disputes involving independent contractors - the CCMA only covers employees as defined in the LRA.

If it is a dismissal dispute, make sure you complete the required forms and refer your dispute to the CCMA for conciliation within 30 days of the date of dismissal or, if it is a later date, within 30 days of the employer finally deciding to dismiss you or uphold your dismissal.

If it is an unfair labour practice dispute, refer your dispute to the CCMA within 90 days of the unfair labour practice or within 90 days of you becoming aware of what you believe is an unfair labour practice.

The 30 or 90 days are calculated by counting all days, including weekends and public holidays. Ensure that you refer your case in time.

Complete and serve the CCMA referral form (LRA 7.11) correctly. You may ask your nearest CCMA office or employers' organisation to help you complete the form.

How to serve and file the CCMA referral form:

The completed CCMA referral form must first be sent to the other party. This can be done by handing a copy of the form to the other party; by faxing the form to the other party; or by sending a copy of the form to the address of the other party by registered mail.

When filing the referral form with the CCMA, proof that you have sent the form to the other party must be attached. This proof can consist of a copy of the receipt signed by or on behalf of the other party, which must include the name and title of the person who received the form and the place, time and date of receipt (if it was hand delivered).

When the notice is faxed a copy of the fax transmission report showing that all the pages of the form were faxed to the other party can be used. If sent by registered post a copy of the registered mail slip is sufficient proof.

On receipt of the case the CCMA will schedule a hearing date and both parties will be advised of the hearing date in writing.

  The CCMA can contacted on 0861-16-16-16 or ho@ccma.org.za

·          Our thanks to the Star newspaper for permission to publish this article. For more information contact www.iol.co.za  

Upcoming Seminars/ Workshops
Basic Labour Relations:  
06 October 2010: Southern Sun: OR Tambo International Airport
AARTO and the Impact on your Business:  
31 August 2010: Southern Sun: Century City: Canal Walk: Cape Town
22 September 2010: Southern Sun: OR Tambo International Airport
The OHS Act and Regulations Course
14 & 15 September 2010: Southern Sun: OR Tambo International Airport
Occupational Injuries and Diseases in the workplace (COIDA)
21 September 2010: Southern Sun: OR Tambo International Airport
The OHS Act and the Responsibilities of management:  
04 August 2010: Southern Sun: Century City: Canal Walk: Cape Town
19 August 2010: Southern Sun: North Beach: Durban
02 September 2010: The Beach Hotel: Port Elizabeth
30 September 2010: Southern Sun: OR Tambo International Airport
15 October 2010: Innes Conference Centre: Bloemfontein
Successfully conducting your case during conciliations and arbitrations in the CCMA and Bargaining Councils:
25, 26 & 27 August 2010: Southern Sun: century City (Canal Walk) Cape Town
Managing Conflict and Union Relations in the Workplace  
02 & 03 September: Southern Sun: North Beach: Durban
Health and Safety Representative Course:  
18 August 2010: Southern Sun: North Beach: Durban
01 September 2010: The Beach Hotel: Port Elizabeth
08 July 2010: Southern Sun: OR Tambo International Airport
14 October 2010: Innes Conference Centre: Bloemfontein
Health and Safety: Incident/ Accident Investigation Course:  
25 August 2010: Southern Sun: North Beach: Durban
05 October 2010: Southern Sun: OR Tambo International Airport
Employment Equity
20 August 2010: Southern Sun: OR Tambo International Airport
Managing Day to Day Issues/ Problem Employees:  
11 August 2010: Southern Sun: North Beach: Durban
27 August  2010: Southern Sun: OR Tambo International Airport
Construction Regulations Course
12 August 2010: Southern Sun: Century City (Canal Walk) – Cape Town  
26 August 2010 Southern Sun: North Beach: Durban
Investigating and Initiating of the case for the complainant at the disciplinary hearing
16 & 17 September 2010: Southern Sun: OR Tambo International Airport
29 & 30 September 2010: Southern Sun: Century City (Canal Walk): Cape Town
How to draft policies and Procedures   
19 August 2010: Southern Sun: OR Tambo International Airport
Chairing Disciplinary Hearings   
28 & 29 September 2010: Southern Sun: Century City (Canal Walk): Cape Town
29 & 30 September 2010:  Southern Sun: OR Tambo International Airport

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                                                                  Contact numbers: (Training courses, seminars and conferences only)       
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The South African Labour Guide is a private company and has no association with the Commission for Conciliation, Mediation and Arbitration (CCMA), you may find the CCMA on www.ccma.org.za